Conference Schedule

Tuesday, November 1, 2005

Registration   7:30 AM to 8:30 AM

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For questions, please contact us as Soar with Eagles at or 479.903.0208

Morning General Session   8:30 AM to 9:20 AM

Skill-Builder Session 1   9:30 AM to 10:15 AM

Skill-Builder Session 2   10:30 AM to 11:15 AM

Lunch General Session   11:15 AM to 12:45 PM

Skill-Builder Session 3   1:05 PM to 1:50 PM

Skill-Builder Session 4   2:05 PM to 2:50 PM

Afternoon General Session   3:05 AM to 4:10 PM

Author/Speaker Reception   4:10 PM to 5:00 PM

General Session Speakers

Morning General Session

  Get Your Morning Started with the 2001 Toastmasters World Champion of Public Speaking, Darren LaCroix as he presents Ouch! How I Went from Chump to Champ.

Darren’s story will inspire you. He wanted to be a comedian, but had no encouragement, a fear of speaking, and — worst of all — he wasn’t even funny. He bombed in a Boston comedy club in 1992 but still became the World Champion of public speaking in 2001. He was just a regular guy with no talent, but was persistent and willing to fail. Darren may have been “born without a funny bone in my body,” but he possessed the desire to learn and the willingness to fail necessary to achieve his dream. The self-proclaimed “student of comedy” is living proof that humor is a skill that can be learned.

He interviewed CEOs and business owners who made humor part of their business plan, culling from their successful practices innovative principles that could be applied to any company. He developed an innovative technique of “customizing” humor that reveals the common frustrations and pet peeves about an organization, giving him ammunition that has audiences laughing down to their toes.

Think you can’t be a great speaker? Think again. Darren’s first performance and his championship speech are absolute proof that presenting is a learned skill. Learn in a few minutes what is took him nine years to accomplish.

About the Speaker: LaCroix is a rare combination. He is an author, keynote speaker, and a corporate comedian. Darren’s unique talents also flow into films, commercials, and corporate training videos. He is the co-author of a book called Laugh & Get Rich, that teaches people how to find more joy in each day. He is also the co-founder of the Humor Boot Camp and the Humor Institute Inc., which offers programs to teach people how to be funnier.


Lunch General Session

  Up Close and Personal with Chandra Cox and Cathy Harris

Join us for a conversation between these two professional women as they share their experiences and insights as career women.

Chandra Cox, Director of Women’s Markets, Diversity Relations, Wal-Mart Stores, Inc. Chandra began her Wal-Mart career as a temporary hourly associate. Today, her hard work has helped her make a name for herself on the leadership track. She will share her personal leadership lessons, struggles, sacrifices, and victories. Well-versed in women’s issues as a representative for the world’s largest retailer with top women’s organizations and special interest groups, she’s ready to share up-to-date information on current trends.

Cathy Harris, President of C. Harris Companies, Inc. is recognized for producing impressive results by helping executives, managers, supervisors, and staff to identify and implement the best changes for their growth. Cathy’s training and consulting work focuses on the areas of workplace diversity, teambuilding, conflict resolution, and communication.

Cathy has just relocated to Hot Springs, AR after losing her home and business when Hurricane Katrina caused major devastation in New Orleans. She will share her unforgettable story. You’ll be impressed by this entrepreneur’s ability to overcome adversity to emerge even stronger.

About Chandra Cox: Chandra joined Wal-Mart Stores, Inc. in December 1994. Chandra began her career with Wal-Mart as temporary associate making fruit baskets in a Wal-Mart Supercenter. Since joining Wal-Mart, Chandra has held the following positions: Order Filler at the Jewelry Distribution Center, Jewelry Sales Associate, District Manager Special Divisions, Inventory Coordinator for SAM’S CLUB, Director of Customer Service for, Manager of Hourly Recruiting and Temporary Services, as well as Manager of Executive Staffing and Management Recruitment. In Chandra’s current role as the Director of Women’s Markets in the Office of Diversity, she is responsible for building and maintaining relationships with strategic women leaders and women's organizations on behalf of Wal-Mart and SAM’S CLUB.

About Cathy Harris: Cathy has 18 years experience as a small business owner. In addition to helping people learn how to communicate with each other, Harris is highly regarded for her expertise in mass communication following her 17 years experience as a media consultant designing advertising and public relations campaigns. She is co-founder and past president of Each One Save One, a mentoring organization that recruits hundreds of mentors and volunteers for schools in the New Orleans Metropolitan area. Cathy serves on the Boards of Directors of WYES-TV and the Advocates for Science and Math High School. She was involved in the design and development of the Just for Boys program at Vorice Jackson Waters Elementary School. She is also past president of the National Speakers Association/New Orleans Chapter and an active member of the American Society for Training and Development (ASTD).


Afternoon General Session

  The Anatomy of a White Collar Crime
Kerry Robertson Interviews
Walter “Walt” Pavlo

Walt Pavlo was responsible for the billing and collection of nearly $1 billion in monthly revenue for MCI’s carrier finance division. Beginning in March of 1996, Walt, one member of his staff and a business associate outside of MCI began to perpetrate a fraud involving a few of MCI’s own customers. When the scheme was completed, there had been seven customers of MCI defrauded over a six-month period resulting in $6 million in payments to the Cayman Islands. In January 2001, in cooperation with the Federal Government, Walt pled guilty to wire fraud and money laundering and entered federal prison shortly thereafter. His story highlights the corrupt dealings involving the manipulation of financial records within a large corporation. His case appeared as a cover story in the June 10, 2002 issue of Forbes Magazine, just weeks before WorldCom divulged that it had over $7 billion in accounting irregularities.

About Walt: Walter “Walt” Pavlo holds an engineering degree from West Virginia University and an MBA from the Stetson School of Business at Mercer University.  He has worked for Goodyear Tire in its Aerospace division as a Financial Analyst, GEC Ltd. of England as a Contract Manager and as a Senior Manager in MCI Telecommunication’s Division where he was responsible for billing and collections in its reseller division.

About Kerry: Kerry Robertson’s unique experience as a television news anchor and talk show host combined with her background as an award-winning educator distinguishes her as a leader in her field. Kerry’s high energy and contagious enthusiasm are trademarks that make her a favorite with her clients who range from Olympic champions and CEOs to leading government agencies and  universities.

        Your Master of Ceremonies for the Conference General Sessions — Radio Industry Veteran David Block

He’s “The Voice to Remember with a Message You Won’t Forget.” Dave Block was born and raised in Buffalo, New York. He has spent over 20 years in the radio broadcast industry. During that time, he has been an operations manager, program director, on-air personality, and has won numerous Addy awards for his commercial production. He has received numerous accolades for leadership at the stations he has worked; guest-hosted the nationally-syndicated American Country Countdown for Bob Kingsley; and was interviewed to be a part of CMT’s show Controversy which dealt with Martina McBride’s song, Independence Day. He currently freelances doing radio and television commercials in the Tulsa area, and is actively pursuing a speaking career of his own. He and his wife, Karen, run Block Business Solutions which offers communications and marketing solutions to businesses of all sizes.

        Rising Star Meagan White

Twelve-year-old Meagan is from Fayetteville Arkansas. She attends Holt Middle School. Meagan is in her third year in the University of Arkansas Children’s Choir. She has performed in many events around Northwest Arkansas, in Tulsa Oklahoma, and Pittsburgh Pennsylvania. Her most recent performances include Ole’ Applegate Crafts Festival, the Cancer Road Challenge, Grapevine Mall, and multiple talent shows and contests throughout the region.

Skill-Builder Session Choices

Session 1

Back to Normal: Handling and Managing Change

Program Description: You’ve heard the comment, “When things get back to normal, I’m going to do ... SOMETHING!” Have you noticed that you never seem to get around to doing that “something?” In this upbeat, often humorous presentation, Tom identifies the meaning of change. He explains what causes change, how to identify and communicate change and, most importantly, how to cope with change.

About the Speaker: Tom Bach works with organizations who want to impact their service and business skills in order to increase profits and productivity. He believes that the most important person in your business or organization is the person who works with the customer. Handling on-going change is an important skill to be able to communicate and interact with customers. Having worked both sides of the desk as a trainer and a marketing vice president, Tom understands the intricacies of appropriate communication with your staff and customers.

Career Success — God's Way

Program Description: Successful people want to close the gap between their performance and their potential. Ron teaches the habits that do that. His program will delight, inform, surprise, and challenge you. With a new focus on self-control and trust in God, you can do what you have known or dreamed all along you could do. You will learn how to become highly effective — your best possible self.

About the speaker: Ron Meyers is an international lecturer who served 9 years in the US, 5 in Canada, 13 in Korea, and 5 in China before becoming a Professor at Oral Roberts University and lecturing in 19 more nations. He has a Ph.D. in Intercultural Studies. Ron is author of Habits of Highly Effective Christians.

Ron will be on-hand in the morning to sign copies of his just-released book, Habits of Highly Effective Christians, available in the conference books store.

Session 2

Speak Like a Champ

Program Description: Have you ever experienced a presentation that put you to sleep? Ever given one? Have you ever seen a presenter bring a boring subject to life? What’s that difference? Darren has studied 10 years worth of World Champion speakers. He discovered what separates the person who wins from the person who comes in second. Darren shares the three points all the winners had in common.

About the Speaker: Darren LaCroix outspoke 25,000 contestants from 14 countries to win the title of 2001 World Champion of Public Speaking. Since then, Darren has traveled the world demystifying the process of creating a powerful speech. He has roused audiences with his inspirational journey from first-rate chump to first-class champ, proving anything is possible if you are willing to work for it.

Characteristics of Wildly Successful Leaders

Program Description: Pack your courage as you accompany Kristine on a safari — a wild journey — into the deepest reaches of our career jungles in search of the secrets that are rare and unique among wildly successful leaders. Exceptionally informative, this program engages audiences by compelling them to strive beyond common expectations toward success.

About the Speaker: Kristine Sexter has devoted over 19 years to studying success and professional commitment. She spent almost a decade in management with America’s largest major insurance company and has excelled for many years as a senior management executive recruiter. She is a professional speaker, workshop trainer, and columnist and is the author of six books including The Top 50 Low and No Cost Retention Strategies.

Session 3

Jelly Side Up! Finding Time for What’s Important

Program Description: In this entertaining workshop, Mary shares six principles that give you dozens of ways to feel more satisfaction with the way you spend your professional and personal time. Successful people do things differently. Learn to put your energy into the things that give you results.

About the Speaker: Mary J. Pryor, Founding partner of The Pryor Group Inc., is a speaker, trainer, and executive coach, Mary specializes in helping people find time for the important things in life and work. Concentrating on time and life management issues, Mary gets her point across with humor and a human touch.

Motivating and Managing an Unmotivated Staff

Program Description: Be prepared to laugh while you learn. This program is so powerful, simple, effective, and logical, everyone who hears it will know, understand, and be able to use the three steps to manage their employees and keep them motivated. No theory. No hype. No improvising. Presented in a way that is easy to remember and fun to implement.

About the Speaker: Bob Oros, CSP, CMC is a professional author and speaker. Bob has presented in all 50 states and three continents and is the author seven books on sales and management, including his new best seller How To Sell and Grow Rich.

Session 4

If It's to Be, It's Up to Me

Program Description: In life, we must take responsibility for our choices. When we do, we will find that it is possible for us to create a larger vision for our life. In this program, you will learn to generate genuine excitement and hope for your life, understand how to develop and maintain the right mental attitude, realize why your most important opinion is the one you have of yourself, and learn a formula for achieving a balanced life.

About the Speaker: Willie Johnson, “The Ambassador of Potentiality,” is a performance development consultant for J. B. Hunt Transport Services, Inc. His areas of expertise include leadership (personal/professional), customer Service, conflict management, Stephen Covey’s The 7 Habits of Highly Effective People and Making Presentations with Confidence and Power.

The FACTS About Living Better at Work

Program Description: This program will help you create a better workplace by rethinking how you choose to communicate and interact with your coworkers and customers. Learn to build rapport, create goodwill, increase teamwork, raise the level of your organization’s customer service AND increase your organization’s bottom line!

About the Speaker: Kerry Robertson is a professional speaker and trainer specializing in presentation and communication skills. Kerry helps companies create a better workplace and is the author of 101 Ideas for Better Business Presentations.

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