Service is the lifeblood of any organization. Everything flows from it and it nourishes every aspect of your organization. Stop thinking of customer service as just a department and start thinking of it as an attitude! This program covers the four key properties of customer service.
Customization for Your Company AvailableAs with all our programs, this program can be customized as an internal program for your company. |
If customer retention is important to your business, don’t miss this seminar.Call to Schedule a Seminar
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Seminar Facilitator |
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Willie Johnson, CIDD, PDCWillie Johnson is a trainer and facilitator for a Fortune 500 company. He is certified to teach The 7 Habits of Highly Effective People and the 4 Roles of Leadership workshops (Franklin Covey programs), to parties within his licensed organization. He gives monthly corporate presentations and workshops on topics such as Resolving Conflict, Customer Service, Tele-service skills, The 7 Habits, 4 Roles of Leadership, Train-the-Trainer, Making Presentations With Confidence and Power, and Developing Excellence in Yourself and Others. His professional background includes 23 years in the U.S. Army and 14 years in corporate management. For several years, he held the unique designation as one of the very few male Mary Kay sales directors. His Bachelor of Science is in Management and Human Resources. |