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Buy his books in our online book store now. Click here. |
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He shared tips and techniques for being a more dynamic speaker so attendees make a bigger impression on the people you work with. We came ready to laugh and learn before we headed into a session of speed networking. |
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September
7, 2006. Stan
Tyra is a business professional, author, teacher, and speaker
who is known
for encouraging people to live a God-centered life and descend into
greatness rather than climbing over everyone to achieve it. Stan is a
frequent speaker at men’s ministry events where he points men “downward” to
success in their marriages, families, and professions. Stan admits that
“down” is not a popular direction, but it is a blessed direction.
Stan exposed four lies we often buy into that prevent us from becoming all we could and should be. They not only affect us, but they usually negatively impact all our relationships — work, family, and friends. These four lies have the ability to hide the great person we are or could become and causes us to live life at a shallow level. Stan stayed afterwards to autograph copies of his book, ”The Way to the Top is Down.” Buy his book in our online book store now. Click here. |
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February
20, 2007. Willie Johnson, CIDD, PDC is a corporate trainer and facilitator.
Willie shared his four-part formula for
Killer Customer Care. Great customer service isn’t rocket science. Customer
service isn’t a department. It is a simple philosophy that should be practiced
by everyone in an organization, regardless of their position and/or title, and
it can be broken down into four basic parts. While volumes of books have been
written about great service, these four points could be considered the starting
point — the basics. By understanding these very simple concepts, you will be
well on your way to providing, not good, but “Killer Customer Care.” |
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Marketing is potentially the most impactful activity your organization undertakes, and it is by far the most often misunderstood! Dr. Burt can help you take a fresh look at how you do it and return to your organization with a philosophy that will help you open a new, straightforward, and profitable dialogue with your team. Dr. Burt showed us how to define marketing in such a way that everyone in the organization “gets it” and gave us a simple but powerful approach to brand building. He showed us how marketing “success” can sometimes lead to disaster and ways to make sure your competition sits at home worrying what you’re up to instead of the other way around. Learn more about Dr. Burt at www.emiresearch.com. |
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August
29, 2007. Willie Johnson, CIDD, PDC is a trainer and facilitator for J.B. Hunt Transport Services, Inc.
Willie presented "Let's Make a Deal! How to Negotiate So That Everyone Wins
— Especially You!
We all negotiate something. In business, it can have a huge effect on
your bottom line. What matters in negotiation is results! The best way to
get what you want is to help the other side get what they want. In this
fast-paced, practical, and lively negotiation skills learning program,
covered how to display confidence in even the most heated
negotiations, achieve win-win, and use the three Ps of negotiation (prepare, probe,
and purpose). |
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October 3, 2007. Kelly Riggs, President of Vmax Performance Group
and veteran sales and management professional.
Kelly Riggs presented “Hope is Not a Strategy: How Leaders Plan for
Success.” He shared how leaders use visioning, strategic planning, and
effective communication to drive success in business. He also presented an
approach to planning for success.
For more information, visit his website at
http://www.vmaxpg.com. |
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Carrie
Perrien Smith, Crew Chief for Team SWE
Business relationship expert and author of
Networking Zone:
The Business Referral Network Construction Guide
President of Soar With Eagles (www.soarhigher.com), a company that provides
speakers, training, consulting, conference design, and publishing services.